UDID Card Helpline Number – Official Contact Details & Complete Help Guide

UDID card helpline number provides official support phone number and government details

The UDID Card is a crucial document issued by the Government of India for Persons with Disabilities (PwDs). However, many applicants face delays, a lack of communication, delivery issues, and technical errors. 

The UDID card helpline number is available to assist applicants who face any issues. You may contact the (DEPwD) at helpline No. 011-24365019, or you can email them at [email protected] if it is unresolved. However, some specific state issues may require contacting your district’s Chief Medical Officer (CMO/DMO).

Which official helpline numbers, emails, and portals can be used for UDID card support?

Many Applicants are searching for the UDID Card helpline number up to resolve their issues. Applicants may contact us officially using the following options, including our helpline number, email support, and online portal, to receive quick and reliable assistance.

Helpline Number:

 011-24365019

Official Website:

 swavlambancard.gov.in

WhatsApp Number:

91-93549-39703

Toll-free Number: 

 1800 110 708

All India Number(s): 

011-2436 9055 (Secretary)
011-2436 9054 (Director)

Email Address:

[email protected]

Address:

Shri Vineet Singhal, Director
Department of Empowerment of Persons with Disabilities
Room No. 517, B-II Block, Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi – 110003

Other Resources

 1800 National Trust (Niramaya Scheme) Helpline: 040-68178569 / 71326135 (for claims).110 708

Pro Tip: State-Specific Contacts: Check your state’s social welfare or disability department (e.g., Meghalaya has a dedicated number: 0364-2500433)

Who are the key UDID card officials, and how can you contact them directly?

When applying for your UDID Card, contacting the right government officials can provide clear guidance. Here is the list of the official contacts, phone numbers, email addresses, and designations of key authorities in the Department of Empowerment of Persons with Disabilities (DEPwD), ensuring you reach the appropriate person for your queries or assistance.

NameContactDesignationDesignation
Ms. Anjali Bhawra011-24369055Secretary[email protected]
Shri Kishor B.Surwade01124364394Deputy Director General[email protected]
Shri S.K. Mahto, Under Secretary011-24369027Web Information Manager[email protected]
Dr. Prabodh Seth011-24369056Joint SecretaryJoint Secretary
Ms. Tarika Roy011-24369069Joint Secretary[email protected]

How can you contact your state UDID coordinator helpline numbers for local support?

If you are still unable to resolve the UDID card status problem using the official UDID card helpline number. You can also contact your respective State UDID Coordinator for region-specific assistance. The given table guides you to state-wise UDID helpline numbers, contact persons, and official email IDs to get accurate guidance related to their UDID Card application.

S.NoState NameContact PersonDesignationMobileEmail
1Andaman And Nicobar IslandsK JanciState Coordinator9679522265[email protected]
2Andhra PradeshK Manoj Keerthi SararState Coordinator8106725835[email protected]
3BiharGhanshyam Kumar6209588286[email protected]
4MaharashtraGautami AherState Coordinator7558587269[email protected]
5ManipurEr Sagolsem Samananda SinghState Coordinator9863166049[email protected]
6ChandigarhMr. Hitesh ChaudhryState Coordinator9872407731[email protected]
7ChhattisgarhRicha SharmaState Coordinator9755105166[email protected]
8DelhiPriyanka YadavState Coordinator9999255100[email protected]
9Arunachal PradeshShri Gomkek Yoka[email protected]
10AssamNilotpal KalitaState Coordinator7002777933[email protected]
11GoaGauresh NagvekarState Coordinator9325193655[email protected]
12GujaratMohit KoyaniState Coordinator9428860212[email protected]
13HaryanaN/AN/A[email protected]
14Himachal PradeshSuraj BhanState Coordinator9650348348[email protected]
15Jammu And KashmirVishal KoulState Coordinator9149461414[email protected]
16JharkhandSunita KujurState Coordinator7050756064[email protected]
17KarnatakaAishwarya SState Coordinator8073810718[email protected]
18KeralaSavitha V.RajState Coordinator7356660056[email protected]
19Ladakh
20LakshadweepMrs. Arifa C.N048926262314 / 04892-6263073[email protected]
21Madhya PradeshMahendra TyagiState Coordinator9200545637[email protected]
22MeghalayaShri Dylan R J SyiemState Coordinator8415927160[email protected]
23MizoramLalchhanchhuahfelaState Coordinator9615334604[email protected]
24NagalandShri Akihito K.7005337521[email protected]
25OdishaSonia BeheraState Coordinator7381304225[email protected]
26PuducherryR MahalakshmiState Coordinator9655920565[email protected]
27PunjabHarpreet KaurState Coordinator9781312363[email protected]
28RajasthanSamiksha JainState Coordinator9782624407[email protected]
29SikkimSashank SharmaState Coordinator9832369064[email protected]
30Tamil NaduS. KasthuriState Coordinator9499933238[email protected]
31Uttar PradeshDesh Deepak SharmaState Coordinator9451985732[email protected]
32UttarakhandShilpi BamolaState Coordinator9105229292[email protected]
33TelanganaBille SailajaState Coordinator8374833039[email protected]
34Dadra & Nagar Haveli and Daman & DiuVyomesh Bharat ContractorState Coordinator9726654402[email protected]
35TripuraSriparna DebState Coordinator8787893570[email protected]
36West BengalDr. Subrata RayState Coordinator9123352540[email protected]

How can District Welfare Offices help with UDID applications?

It provides on-ground support to persons with disabilities. When online UDID card helpline numbers or state-level contacts are not responding. Offices may assist with UDID application follow-ups, medical guidance, disability certificate coordination, and related welfare services at the district level. It gives a reliable local contact point for applicants seeking timely assistance.

Full NameContact PersonEmailAddressPincodeDistrictState
District Differently Abled Welfare Office, VelloreS. Babu[email protected]District Differently Abled Welfare Officer, District Panchayat Board Campus, Vellore632009VelloreTamil Nadu
Social Justice and Disabled Welfare Department, AnuppurK K Soni[email protected]Social Justice Department, Zila Panchayat Office, Kotma Road, Anuppur (M.P.)484224AnuppurMadhya Pradesh
Department of Social Justice and Empowerment of Persons with DisabilitiesDurgesh Kumar Dubey[email protected]Office Collector, Bahadarpur Road, District Burhanpur450331BurhanpurMadhya Pradesh
District Differently Abled Welfare Office, TuticorinThiru K B Pirammanayagam[email protected]District Collectorate Office Campus, Kooramballam – 628001628101ThoothukkudiTamil Nadu
Social Justice Department ALIRAJPURPriyanshi Bhanwar[email protected]New Zila Panchayat Parisar Alirajpur, District Alirajpur457887AlirajpurMadhya Pradesh
Dy Director Social Justice and Disability Welfare, ChhatarpurKaushal Singh[email protected]DDSJ Office Near Brahamkumari Ashram, Kishor Sagar Marg, Chhatarpur471001ChhatarpurMadhya Pradesh
Pravin Kumar PhulpagareAvinash Rawat[email protected]Collectorate Building, Room Number 6, 7, 8, Damoh470661DamohMadhya Pradesh
Social Justice and Disabled Empowerment District DatiaNarendra Kumar Dubey[email protected]Old Collectorate Campus near Zila Panchayat, Datia475661DatiaMadhya Pradesh
Kerala Social Security Mission KLMNazarudeen[email protected]District Coordinator, Vayomithram Office, Corporation Office, Kollam691001KollamKerala
Social Justice and Disabled Empowerment District DharDinesh Verma[email protected]Old Zila Panchayat Building, Collectorate Campus, Dhar454001DharMadhya Pradesh

UDID card Toll -Free Help Line Numbers for Persons with Disabilities  

Find clear guidance and human support. Users can actively search for the UDID Card helpline number. Here are some of the most important reasons that users can search.

  • For identifying the symptoms of autistic disorder in children, you may dial the All India Institute of Medical Sciences. You can call the 24×7 
     Toll-free help line number: 1800-11-7776.
  • Mental Health-related issues.
  • Occupational therapy
  • Vocational Counselling
  • Vocational Counselling
  • Special Education
  • Speech Therapy and Physiotherapy for persons with intellectual disabilities from 9:00 am to 5:30 pm from Monday to Friday.
  • For information on Intellectual Disability of the National Institute of Empowerment of Persons 
     Toll-free help line number: 1800-572-6422……….missing
  • For information related to aids and assistive devices and services, whereof, ALIMCO
    Toll-Free Helpline number: 1800-180-5129 from 9:00 am to 5:00 pm from Monday to Saturday.
  • Since information related to and guidance on the Skill Training, loan scheme, Divyangjan Swavalamban Yojna, Vishesh Microfinance Yojana (VMY), NHFDC 
    Toll-free helpline number:  1800-11-4515 From 9:30 am to 5:30 pm from Monday to Friday
  • “KIRAN” For counselling assistance on mental health,  for rehabilitation-related issues. 
    Toll-free helpline number: 1800-599-0019

Why People Search for the UDID Card Helpline Number? 

Find clear guidance and human support. Users can actively search for the UDID Card helpline number. Here are some of the most important reasons that users can search.

  • UDID card applications remaining pending for 6–12 months
  • No call or notification for medical assessment
  • Application status has been stuck at “Submitted” for a long time

UDID Medical Assessment Delay 

This delay becomes one of the main reasons applicants try to contact the UDID helpline.

  • No response from hospitals after online application
  • Unclear about whom to contact for assessment updates

Online vs Offline Confusion in the UDID Process 

  • Confusion about whether the UDID process is fully online or requires visiting the CMO office
  • Answers highlight the role of the District CMO and government hospitals

No SMS or Update After UDID Application Submission – What Applicants Should Do

  • Applicants track their application status online.e.
  • Next steps remain unclear after submission.
  • No SMS or email for assessment or card dispatch

Which common UDID card problems require helpline support?

Many UDID card applicants face issues during the application and verification process that need direct helpline support. These problems often include application processing delays, Medical assessment pending, application status remaining pending, Card dispatch or delivery issues or errors in personal and disability details. In these issues, contacting the official UDID helpline or the authorities helps applicants get timely clarification and resolution. Now, see some more issues are

For Application & Assessment Issues

  • If you haven’t received an SMS for your medical assessment or have issues with it, contact the CMO/DMO/Medical in Charge of the concerned district where you applied.

UDID Card Correction, Update, and Reassessment Support

  • Name, date of birth, or gender correction
  • Disability reassessment requests
  • Updating existing UDID card details

Lost, Damaged, or Undelivered UDID Card Helpline Number Assistance

  • Requesting a reprint of the UDID card
  • Help with tracking dispatched cards.
  • Guidance for undelivered cards

What to Do If the UDID Helpline Is Not Responding

  • Contacting the State Coordinator
  • Following the official escalation process
  • Using alternative official communication channels

Which NGOs provide guidance for UDID applicants?

NGO-led guidance and awareness support

  • ASTHA – Working Towards Inclusion
  • Helpline (Call/WhatsApp): 9560874098
  • Purpose: Cross-disability guidance and awareness support

Note: Not an official UDID grievance authority

Which NGO UDID card helpline numbers offer non-official support to UDID applicants?

In addition to government helplines, some NGOs provide guidance and awareness support to persons with disabilities regarding the UDID process. These helplines are meant for information and assistance only, not for official grievance redressal.

S. No.Name of the HelplineNumberPurpose / Target group
1Tele-Manas14416Mental health support
2National Institute of Mental Health and Neurosciences (NIMHANS) Helpline080-46110007provides medical advice, counselling, and rehabilitation.
3Vandrevala Foundation crisis intervention helpline91 9999 666 555Mental Health support, Counselling
4One Life78930-78930Suicide Prevention & Crisis Support
5Jeevan Aastha Helpline, Suicide Prevention and Mental Health Counselling Helpline1800 233 3330Mental health support, suicide prevention
6Aasra9820466728NGO named Aasra provides emotional support & counselling
7Psycho-social, First-aid & counselling helpline8448-8448-45Mental health support
8KIRAN1800-5990019Mental health support & rehabilitation
9Prana Lifeline1800 121 2023040Suicide Prevention & Crisis support provided by a counselling centre in Coimbatore
10i CALL022-25521111TISS Helpline provides psycho scocial support
11Helpline by Lifeline9088030303Psycho social support
12Voice That Cares8448-8448-45Mental health support service
13Connecting Trust, Every Life Counts9922004305assistance with mental health concerns, crisis intervention,
14Parivarthan Counselling Helpline91 7676602602Counselling
15Muktaa Mental Health Helpline788-788-9882Mental health support
16Mann Talks91 8686 139 139Counselling support
17Helpline by Aastha011 46625150 & 9560874098 (WhatsApp)Cross- disability Helpline number by Aastha NGO – Delhi.

Tips to Get a Faster Response from the UDID Helpline

  • Best time slots to call the helpline
  • Keeping enrollment number and personal details ready
  • Using email or portal support, along with phone calls

Conclusion

The UDID Card Helpline Number is used for resolving medical issues, application delays, and card delivery problems. Applicants are first to use the official helpline numbers, email support, and the UDID official portal for assistance. If the issues remain unresolved, contact the respective State Coordinator or District Welfare Office. NGO-based helplines may also provide help and guidance, but they are not official grievance authorities. By following the correct communication channels and keeping application details accurate, applicants can ensure faster and smoother UDID card resolution.

FAQ’S

If the card has not been received within one month, the applicant can go to the hospital and pursue it.

If you need to get evidence to show your disability, you can get it from your doctor or another medical professional.

The UDID cards will be sent to the mailing address provided during online registration.


The UDID card will be distributed within 10 to 15 days of registration.

PwDs are allowed to generate their UDID card from their resident district or at the government hospitals where they receive their treatment.